Multiple Sclerosis

Charting A New Course In Patient Care

Living With MS? Want The Most From Your Meds? Enroll in our MS Navigator Patient Care Program.

Diplomat’s Multiple Sclerosis Navigator program is drug therapy management for MS patients taking self-injectable biological medications. Diplomat’s MS Navigator addresses the issue of non-compliance by offering enhanced patient education and communication. Focusing on adherence and compliance, this personalized medication program can reduce the frequency and severity of attacks and ultimately improve the quality of life for patients.

Diplomat Is Your Complete Multiple Sclerosis Rx Solution

At Diplomat our pharmacists are experts and using Diplomat for all your medications allows our pharmacists to watch for any harmful drug interactions or potential side effects.

Features

Reimbursement Specialists
Dealing with insurance approvals and financial obligations is often exhausting work. Our reimbursement specialists are highly experienced in resolving these issues. We coordinate coverage and benefits, with our patient’s insurance carrier, on their behalf.

Personal Patient Contact
Our Patient Care Coordinators work closely with patients to coordinate all services. Services include: refill orders, co-payment support and other financial obligations. They are a patient’s advocate throughout their course of therapy. This personal contact improves patient adherence and continuation of treatment.

We work directly with manufacturer’s Patient Assistance Programs Diplomat’s staff works directly with all patient support programs including:

Avonex’s MS ActiveSource
Copaxone’s Shared Solutions
Betaseron’s BETAPLUS
Rebif’s MS Lifelines

Our reimbursement specialists also have the expertise to process insurance paperwork and assist patients with any insurance questions.

Monthly Utilization Reports
We provide monthly utilization reports for doctors. These reports make it easier for doctors to chart a patient’s medication routine. If there is a concern about adherence, a consultation between patient and doctor may be scheduled.

The Power of eNavigator Patient Care Software™
Only From Diplomat

Diplomat utilizes an exclusive, proprietary patient care system covering a spectrum of disease states. We call this interactive, fully electronic computer system our eNAV Software System™.
Download an eNAV info sheet here

Benefits

Improved Patient Service
Reduced Staff Paperwork & Phone Calls for Physician’s offices
Increased Drug Access
Improved Patient Adherence/Continuation of Treatment
Improved Patient Convenience

Free Delivery
As an added convenience, our specialty patients can rely on prompt and free delivery.

To learn more about our MS Navigator Program call our toll free HelpLine: 1.866.208.3430
Prescriptions may be faxed to: 1.866.208.4142
Email H.Brent Hubble, PharmD,Manager, Clinical Program Developer

Download These MS Patient Education Materials
Adherence-The Do’s & Don’ts
Bladder/Bowel
CAM -Complementary & Alternative Therapy
Depression
Exacerbation
Expectations
Fatigue
Fever
Flu Like Symptoms
Headache
Infection Management
Injection Site Reactions
Lab Tests-Avonex
Lab Tests-Copaxone
Lab Tests-Rebif
Memory Loss
Muscle Pain
Overview/Background
Pain
Sensory Symptoms
Sexual Issues – Male
Sexual Issues – Female
Spasticity
Support Group-Avonex
Support Group-Betaseron
Support Group-Copaxone
Support Group-Rebif
Vision