Multiple Sclerosis

Charting A New Course In Patient Care

Living With MS? Want The Most From Your Meds? Enroll in our MS Navigator Patient Care Program.

Enroll Today.

 

Looking for a Specialty Pharmacy?

  • Do you need help accessing your MS medications?
  • Maybe you‘re seeking financial assistance for a high co-pay?
  • If you are NOT currently a Diplomat patient, and would like more information, please call our toll free Patient Advocacy HOTLINE at: 1.855.284.4642

    Diplomat’s Multiple Sclerosis Navigator program is drug therapy management for MS patients taking self-injectable biological medications. Diplomat’s MS Navigator addresses the issue of non-compliance by offering enhanced patient education and communication. Focusing on adherence and compliance, this personalized medication program can reduce the frequency and severity of attacks and ultimately improve the quality of life for patients.

    Diplomat Is Your Complete Multiple Sclerosis Rx Solution
    At Diplomat our pharmacists are experts and using Diplomat for all your medications allows our pharmacists to watch for any harmful drug interactions or potential side effects.

     

    Features

    Reimbursement Specialists
    Dealing with insurance approvals and financial obligations is often exhausting work. Our reimbursement specialists are highly experienced in resolving these issues. We coordinate coverage and benefits, with our patient’s insurance carrier, on their behalf.

    Personal Patient Contact
    Our Patient Care Coordinators work closely with patients to coordinate all services. Services include: refill orders, co-payment support and other financial obligations. They are a patient’s advocate throughout their course of therapy. This personal contact improves patient adherence and continuation of treatment.

    We work directly with manufacturer’s Patient Assistance Programs Diplomat’s staff works directly with all patient support programs including:

    Our reimbursement specialists also have the expertise to process insurance paperwork and assist patients with any insurance questions.

    Monthly Utilization Reports
    We provide monthly utilization reports for doctors. These reports make it easier for doctors to chart a patient’s medication routine. If there is a concern about adherence, a consultation between patient and doctor may be scheduled.

    The Power of eNavigator Patient Care Software™
    Only From Diplomat


    Diplomat utilizes an exclusive, proprietary patient care system covering a spectrum of disease states. We call this interactive, fully electronic computer system our eNAV Software System™.
    Download an eNAV info sheet here
     

    Benefits

    • Improved Patient Service
    • Reduced Staff Paperwork & Phone Calls for Physician’s offices
    • Increased Drug Access
    • Improved Patient Adherence/Continuation of Treatment
    • Improved Patient Convenience

    Free Delivery
    As an added convenience, our specialty patients can rely on prompt and free delivery.

    To learn more about our MS Navigator Program call our toll free HelpLine: 1.866.208.3430
    Prescriptions may be faxed to: 1.866.208.4142
     

    Download These MS Patient Education Materials
    Adherence-The Do’s & Don’ts
    Bladder/Bowel
    CAM -Complementary & Alternative Therapy
    Depression
    Exacerbation
    Expectations
    Fatigue
    Fever
    Flu Like Symptoms
    Headache
    Infection Management
    Injection Site Reactions
    Lab Tests-Avonex
    Lab Tests-Betaseron
    Lab Tests-Rebif
    Memory Loss
    Muscle Pain
    Nausea
    Pain
    Sensory Symptoms
    Sexual Issues – Male
    Sexual Issues – Female
    Spasticity
    Vision


    Helpful Links
    Can Do Multiple Sclerosis
    Innovative Neurotronics – Providers of the WalkAide System, Myo-Orthotics Technology for the treatment of foot drop.
    Medline Plus: Multiple Sclerosis
    Medscape MS Resources
    Move Over MS
    Multiple Sclerosis Association of America
    Multiple Sclerosis Foundation
    National Multiple Sclerosis Society

    For more information contact us today.